Serena’s Store Policies and Guidelines
Store policies for in store shopping
- If you are feeling unwell or have any COVID-19 symptoms please stay home
- Please sanitize your hands before entering the store.
- Social distance of two metres will be required .
- We recommend you wear a face mask.
- we will be limiting the amount of customers in the store.
- Dressing rooms will be used at 50% capacity in order to clean and sterilize, there will be a 15 minute wait period between uses.
- All garments tried on and not purchased will be taken and sterilized by steam before they are returned to the floor.
- If possible Cashless payments are preferred.
- Store cleaning and disinfecting will be done on a regular basis.
- If You would prefer to shop by appointment please call the store 519-676-3384 Or message us and we can set up a private shopping experience.