Serena’s Store Policies and Guidelines

Store policies for in store shopping 

  • If you are feeling unwell or have any COVID-19 symptoms please stay home 
  • Please sanitize your hands before entering the store.
  • Social distance of two metres will be required .
  • We recommend you wear a face mask.
  • we will be limiting the amount of customers in the store.
  • Dressing rooms will be used at 50% capacity in order to clean and sterilize, there will be a 15 minute wait period between uses. 
  • All garments tried on and not purchased will be taken and sterilized by steam before they are returned to the floor. 
  • If possible Cashless payments are preferred. 
  • Store cleaning and disinfecting will be done on a regular basis. 
  • If You would prefer to shop by appointment please call the store 519-676-3384 Or message us and we can set up a private shopping experience.